Hotelzipp.com we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and disclose your personal data, and your rights under the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Data We Collect: We collect and process personal data when you interact with our website or use our services. The types of personal data we may collect include:

‍Personal Identification Information: Name, email address, phone number, billing address, and identification documents (passport or ID) for reservation purposes.

‍Payment Information: Credit card details and transaction history for payment processing.

‍Travel Preferences: Preferences related to room type, special requests, and travel dates.

‍Website Usage Data: IP address, browser type, device information, cookies, and browsing behavior for improving website functionality.

2. How We Use Your DataWe process your personal data for the following purposes:

‍Booking and Reservation Management: To manage your hotel bookings, process payments, and communicate regarding your reservations.

‍Customer Support: To assist you with inquiries or issues related to your bookings.

‍Marketing and Promotions: To provide you with promotional offers, special deals, and updates on our services (only with your consent).

‍Improving Our Services: To enhance your user experience by analyzing usage data and making website improvements.

‍Legal Compliance: To comply with legal obligations, such as fraud prevention, tax regulations, and other lawful requirements.

3. Legal Basis for Processing Personal DataWe only process your personal data where there is a legal basis under GDPR, including:

‍Contractual Necessity: To fulfill our contractual obligations to you, such as completing bookings.

‍Consent: Where you have provided clear consent for a specific purpose, such as marketing communications.

‍Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., enhancing website security) and your rights do not override these interests.

‍Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your DataWe may share your personal data with the following third parties:

‍Hotel Partners: To facilitate your reservation and provide you with the services you have requested.

‍Payment Processors: To process your payment securely.

‍Service Providers: IT service providers, email service providers, and analytics providers to support our website operations.

‍Legal Authorities: When required by law or to protect our legal rights.We ensure that these third parties handle your data in accordance with data protection laws and provide appropriate safeguards.

5. Data RetentionWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

6. Your RightsUnder the GDPR, you have the following rights regarding your personal data:

‍Access: You can request a copy of the personal data we hold about you.

‍Rectification: You can request that we correct inaccurate or incomplete data.

‍Erasure: You can request that we delete your personal data, subject to legal and contractual obligations.

‍Restriction: You can request that we restrict the processing of your data in certain circumstances.

‍Data Portability: You can request to receive your personal data in a structured, commonly used format or have it transferred to another controller.

‍Objection: You can object to the processing of your data for direct marketing or other legitimate interests.

‍Withdraw Consent: You can withdraw your consent for any data processing activities that rely on consent.To exercise your rights, please contact us at [contact email].

7. SecurityWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption of payment information and secure servers for data storage.

8. International Data TransfersYour personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA) that may not provide the same level of data protection. When such transfers occur, we ensure that adequate safeguards are in place, such as EU Standard Contractual Clauses or other legal mechanisms.

9. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].

10. Changes to This Privacy StatementWe may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically for any updates.